Dear Valued Customers and Fellow Musicians,

Unfortunately, it has become increasingly difficult financially to keep operating the Tone I/O repair and retail shop, and as such, the difficult decision has been made to permanently close the physical brick and mortar shop and no longer offer repair and retail services at its location.

**I will continue building and supporting Tone I/O hand-wired guitar amplifiers, which can still be ordered through the Tone I/O online marketplace.**

The final day of shop operation will be Friday, December 5th. 

• We are no longer accepting new submissions for repair
• All Items currently in the repair queue are being prioritized for completion by no later than Wednesday, December 3rd. Customers can still track status in the ticket queue through the ticket portal. I will reach out to notify each customer when their pending repair is complete.
• All completed repairs must be picked up no later than Friday, December 5th at 6:00pm. Arrangements will need to be made for any items to be picked up after that date.

***Access Online Service Ticket Portal***

Orders for Tone I/O hand-wired amplifiers can be made through the Tone I/O Marketplace. Build-time for amplifiers will remain 5-6 weeks.

Questions regarding current pending service completion, Tone I/O amplifier sales, or support can be emailed to info@toneio.com.

Thank you sincerely for your incredible support and patronage over the years. It has been a pleasure to provide repair services for the Austin music community, and I look forward to continuing to build high quality Tone I/O hand-wired amplifiers and custom builds going forward.

It's been a great run 🙂

THANK YOU!!!

-Adrian